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If you need additional support then you will need to email the support team with your enquiry.

support@westlake.co.uk

Please be specific and include screen shots of your Main Status Page and your Mobile Settings page with your initial enquiry, together with any relevant information to support your question.

To take a screen shot (on a Windows PC) just browse to the page your need a screen shot of eg. main Status Page and press ALT and print Screen, then go to your email client and just PASTE into the body of your email.